Virtual HR Essentials
Certificate Series

Learn the nuances of managing human resources

Virtual HR Essentials Certificate Series

As a Human Resources (HR) professional, you face a variety of challenging issues daily. From working through employee relations issues, keeping current on changing labor laws, managing benefits, and performance management concerns, you are expected to be skilled in every discipline on the people side of the business.

You will gain the knowledge and skills needed to navigate the increasingly complex world of human resources.

Who should attend this series?

Those in a position that includes human resource responsibilities

New HR professionals seeking to broaden their knowledge

Generalists who need a refresher

Anyone seeking specific training in a particular HR discipline

Series Dates & Locations


Oct 19, 21, 26, 28; Nov 2, 4, 9, 11, 16, 18

Track C (9:00am - 12:30pm)

Register for Track

Classes and Descriptions

Class 1 | The Role of Human Resources

From strategy to execution, HR professionals play a critical role in the future success of their organization. How would you define your personal HR style? By acknowledging your style, you can improve your interpersonal communication skills and be more aware of how your peers with differing styles communicate. It’s essential that you know how to build effective internal relationships and collaborate with employees as well as leaders of your organization to provide guidance. In this class, you will:

Gain insight into the evolution of HR as a business partner

Discover how to align the efforts of HR with the goals of the organization

Learn and address the barriers to success

Define your personal workstyle and recognize the strengths and challenges of various work styles


Upcoming Classes:

Track C - 10/19

Class 2 | Talent Acquisition Process

Finding the best talent is primarily based on how you prepare for, source, interview, and assess candidates. Performing a well-structured HR interview can help you discover the right candidates for your company. In this class, you will:

Explore the essential aspects of sourcing candidates and planning for the interview

Discover how to conduct an efficient and structured HR interview

Gain insight on how to control the interview environment for an effective exchange of information


Upcoming Classes:

Track C - 10/21

Class 3 | Managing Employee Leaves

The laws and legal issues surrounding employee leaves are both complicated and confusing; you need to know what to expect and pitfalls you should avoid. In this class, you will:

Examine how to manage all the state and federal leave laws and to whom they apply

Explore the Paid Family & Medical Leave Law in Massachusetts

Get up to speed on legal issues commonly associated with time off

Consider your culture in terms of the benefits provided


Upcoming Classes:

Track C - 10/26

Class 4 | Employment Law - HR's Responsibility

When it comes to employment laws, your organization turns to you as their in-house expert. How prepared are you? With laws ever-changing, it is important to refresh your knowledge to remain compliant. In this class, you will:

Become well-versed in the latest state and federal employment laws

Explore the impact of case law and company practices

Walk away with a greater grasp on this essential knowledge base of any HR Professional


Upcoming Classes:

Track C - 10/28

Class 5 | Personnel Records and Employee Handbooks

HR professionals are no stranger to correct and complete documentation. While it may feel cumbersome, record-keeping is of vital importance for many reasons. In this class, you will:

Discover why proper recordkeeping is necessary

Learn the legal requirements for employee handbooks, and files

Explore methods to ensure compliance on these fronts


Upcoming Classes:

Track C -11/2

Class 6 | Threat Management - HR's Role

It is important that organizations prepare themselves for threats ranging from workplace violence to drugs and alcohol and even potential data breaches. Having a plan in place for handling potential threats is necessary. In this class, you will:

Identify the best ways to develop substance abuse policies

Discover preventive measures regarding workplace violence and bullying

Discuss and practice how to respond to workplace injuries appropriately

Raise your awareness of your responsibilities under the Massachusetts data security laws


Upcoming Classes:

Track C - 11/4

Class 7 | Compensation Basics

To establish functional job descriptions, a pay policy, and an overall compensation strategy for your organization, you need to know the process and components necessary for success. In this class, you will:

Review the importance of compensation management

Review the impact of the Massachusetts Equal Pay Act on your organization

Learn how to establish the company’s pay philosophy as a first step

Understand the building blocks of a compensation program


Upcoming Classes:

Track C - 11/9

Class 8 | Employee Benefits Programs

Every employer has a unique set of needs when it comes to employee benefits programs. Knowing what your options are can save your company time and money as you guide them into making the right choices. In this class, you will:

Discuss the importance of “total compensation”

Distinguish between mandatory and optional benefits

Explore the vast array of required and optional benefits programs


Upcoming Classes:

Track C- 11/11

Class 9: Managing Difficult Discussions

People management is no easy task; it sometimes requires tough decisions and difficult conversations. Learn strategies on how to effectively implement corrective action processes and ensure compliance and respect in the difficult decision surrounding employee discharge. In this class, you will:

Uncover how to coach managers through effective employee conversations

Review how to effectively utilize the performance appraisal process

Explore how to use “corrective action” approach as opposed to “discipline” in many situations

Objectively examine the discharge process


Upcoming Classes:

Track C - 11/16

Class 10 | Creating an Inclusive Workforce Culture

This program explores sensitive, useful information for any HR professional with employees from different cultural or generational backgrounds – in other words, everyone! It goes beyond understanding differences, to exploring your own unconscious bias. Practical tips are offered to effectively and respectfully embrace your diverse workforce to promote inclusive practices, boost morale, increase engagement, retention, and ultimately the bottom line. In this class you will:

Distinguish between a diverse and inclusive workforce culture

Increase awareness of your own cultural programming and unconscious bias

Learn to increase versatility and influence

Discover commonalities among those seemingly different from you

Identify cultural influences on behavior in the workplace – both positive and not so

Build a cultural framework for inclusivity and respect in your workplace

Strengthen skills for communicating with a diverse staff


Upcoming Classes:

Track C - 11/18