As a Human Resources (HR) professional, you face a variety of challenging issues daily. From working through employee relations issues, keeping current on changing labor laws, managing benefits, and performance management concerns, you are expected to be skilled in every discipline on the people side of the business.
You will gain the knowledge and skills needed to navigate the increasingly complex world of human resources.
Those in a position that includes human resource responsibilities
New HR professionals seeking to broaden their knowledge
Generalists who need a refresher
Anyone seeking specific training in a particular HR discipline
From strategy to execution, HR professionals play a critical role in the future success of their organization. How would you define your personal HR style? By acknowledging your style, you can improve your interpersonal communication skills and be more aware of how your peers with differing styles communicate. It’s essential that you know how to build effective internal relationships and collaborate with employees as well as leaders of your organization to provide guidance. In this class, you will:
Gain insight into the evolution of HR as a business partner
Discover how to align the efforts of HR with the goals of the organization
Learn and address the barriers to success
Define your personal workstyle and recognize the strengths and challenges of various work styles
Finding the best talent is primarily based on how you prepare for, source, interview, and assess candidates. Performing a well-structured HR interview can help you discover the right candidates for your company. In this class, you will:
Explore the essential aspects of sourcing candidates and planning for the interview
Discover how to conduct an efficient and structured HR interview
Gain insight on how to control the interview environment for an effective exchange of information
The laws and legal issues surrounding employee leaves are both complicated and confusing; you need to know what to expect and pitfalls you should avoid. In this class, you will:
Examine how to manage all the state and federal leave laws and to whom they apply
Explore the Paid Family & Medical Leave Law in Massachusetts
Get up to speed on legal issues commonly associated with time off
Consider your culture in terms of the benefits provided
When it comes to employment laws, your organization turns to you as their in-house expert. How prepared are you? With laws ever-changing, it is important to refresh your knowledge to remain compliant. In this class, you will:
Become well-versed in the latest state and federal employment laws
Explore the impact of case law and company practices
Walk away with a greater grasp on this essential knowledge base of any HR Professional
HR professionals are no stranger to correct and complete documentation. While it may feel cumbersome, record-keeping is of vital importance for many reasons. In this class, you will:
Discover why proper recordkeeping is necessary
Learn the legal requirements for employee handbooks, and files
Explore methods to ensure compliance on these fronts
It is important that organizations prepare themselves for threats ranging from workplace violence to drugs and alcohol and even potential data breaches. Having a plan in place for handling potential threats is necessary. In this class, you will:
Identify the best ways to develop substance abuse policies
Discover preventive measures regarding workplace violence and bullying
Discuss and practice how to respond to workplace injuries appropriately
Raise your awareness of your responsibilities under the Massachusetts data security laws
To establish functional job descriptions, a pay policy, and an overall compensation strategy for your organization, you need to know the process and components necessary for success. In this class, you will:
Review the importance of compensation management
Review the impact of the Massachusetts Equal Pay Act on your organization
Learn how to establish the company’s pay philosophy as a first step
Understand the building blocks of a compensation program
Every employer has a unique set of needs when it comes to employee benefits programs. Knowing what your options are can save your company time and money as you guide them into making the right choices. In this class, you will:
Discuss the importance of “total compensation”
Distinguish between mandatory and optional benefits
Explore the vast array of required and optional benefits programs
People management is no easy task; it sometimes requires tough decisions and difficult conversations. Learn strategies on how to effectively implement corrective action processes and ensure compliance and respect in the difficult decision surrounding employee discharge. In this class, you will:
Uncover how to coach managers through effective employee conversations
Review how to effectively utilize the performance appraisal process
Explore how to use “corrective action” approach as opposed to “discipline” in many situations
Objectively examine the discharge process
This program explores sensitive, useful information for any HR professional with employees from different cultural or generational backgrounds – in other words, everyone! It goes beyond understanding differences, to exploring your own unconscious bias. Practical tips are offered to effectively and respectfully embrace your diverse workforce to promote inclusive practices, boost morale, increase engagement, retention, and ultimately the bottom line. In this class you will:
Distinguish between a diverse and inclusive workforce culture
Increase awareness of your own cultural programming and unconscious bias
Learn to increase versatility and influence
Discover commonalities among those seemingly different from you
Identify cultural influences on behavior in the workplace – both positive and not so
Build a cultural framework for inclusivity and respect in your workplace
Strengthen skills for communicating with a diverse staff
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