AIM HR Solutions Training Cancellation Policy

AIM HR Solutions understands that circumstances may arise which require participants to cancel their enrollment in a training program. This policy outlines the guidelines and procedures for participants who wish to cancel or reschedule their registration/s as well as cancellation by the training provider. This policy serves to ensure fairness and maintain the viability of the training program.

We encourage all participants and companies to carefully review this policy before registration. By proceeding with the registration process, participants acknowledge that they have read, understood, and agreed to the terms outlined in this policy.

If you have any questions or need further clarification, please feel free to contact our HR Services Coordinator at registrations@aimhrsolutions.com.

CANCELLATION / RESCHEDULING BY THE PARTICIPANT/COMPANY
TRAINING JUST FOR YOU

CANCELLATION REQUESTS
Those who wish to cancel/reschedule their enrollment must submit an email cancellation request to registrations@aimhrsolutions.com with the company name, participant/s name/s, name of the session/s and/or course, and applicable date/s.

CANCELLATION DEADLINE
Participants are encouraged to provide notice more than 7 days prior to the date of the session to allow for better program planning and to offer the opportunity to other interested participants on our waitlist.

CANCELLATION REFUND POLICY

  1. Cancellation at least seven (7) business days before the session start date will be eligible for a full refund of the training program fees
  2. Cancellation between two (2) and six (6) business days before the session start date will be eligible for a 50% refund of the training program fees
  3. Cancellation less than two (2) business days before the session start date will not be eligible for a refund of the training program fees

NO SHOW POLICY
Participants who do not attend the training program without prior notification will not be eligible for a refund, credit, or transfer to another program. Programs are not recorded.

TRANSFER POLICY
If a participant is unable to attend the training program, they may request a transfer of their registration to another employee by providing notice at least one business day in advance of the session. Please contact registrations@aimhrsolutions.com for more information. Only full course transfer will be allowed.

TRAINING FOR YOUR COMPANY CANCELLATION (OR RESCHEDULING) REQUESTS

Those who wish to cancel/reschedule their enrollment must submit an email cancellation request to registrations@aimhrsolutions.com with the company name, name of session/s, and/or course, and applicable date/s.

CANCELLATION (OR RESCHEDULING) BILLING POLICY

  • Cancellation (or rescheduling) at least seven (7) business days before the session start date will not be invoiced for the training program.
  • Cancellation (or rescheduling) between two (2) and six (6) business days before the session start date will be invoiced a $250 cancellation fee plus the amount of the training program.
  • Cancellation (or rescheduling) less than two (2) business days before the session start date will be invoiced a $500 cancellation fee plus the amount of the training program. NO SHOW POLICY Programs are not recorded.

CANCELLATION / RESCHEDULING BY THE TRAINING PROVIDER

In the unlikely event that AIM HR Solutions needs to reschedule a training program due to unforeseen circumstances, participants will be notified as soon as possible. AIM HR Solutions will work to offer the program at a future date. In such cases, participants will be offered the choice of a full refund of the training program fees or a credit toward a future training program.