Workplace Coaching & Mediation

Practical support to improve employee performance, strengthen communication, resolve workplace conflict, and coach future leaders.

Coaching & Workplace Mediation

Workplace Coaching & Conflict Resolution Services

AIM HR Solutions’ workplace coaching and mediation services support employees, managers, and teams with targeted guidance based on the situation, role, and desired outcome. Whether you are supporting a new manager, helping an employee improve performance, addressing communication challenges, or navigating a difficult workplace dynamic, we can help.

Our approach is practical, flexible, and tailored to the employee’s needs and the organization’s goals.

  • Sessions are customized to the specific workplace situation
  • Coaching and mediation can be delivered virtually or in person
  • Support is available for individual contributors, supervisors, managers, and senior leaders
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Workplace Mediation and Conflict Resolution

When workplace conflict starts affecting communication, trust, morale, or productivity, a neutral third party can help employees have a more productive conversation.

AIM HR Solutions can support situations involving:

  • Conflict between coworkers
  • Manager and employee tension
  • Communication breakdowns
  • Personality conflicts
  • Team friction
  • Loss of trust
  • Misunderstandings that have escalated
  • Workplace dynamics that are affecting morale or performance

Our role is to help employees clarify concerns, communicate more effectively, and identify workable next steps so the organization can move forward.

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Performance Improvement Plan Support

Performance improvement plans can be difficult to navigate, especially when an employee has already received feedback but the concerns have not improved. Employers often know something needs to change, but may need help clarifying expectations, documenting concerns, supporting the manager, and determining the right next step.

AIM HR Solutions can help employers approach performance improvement plans with structure, clarity, and practical HR guidance.

We can support you by helping to:

  • Clarify the performance concerns and expectations
  • Identify what success should look like
  • Draft or review performance improvement plan language
  • Support managers in preparing for difficult performance conversations
  • Provide coaching to help the employee understand expectations and improve
  • Recommend appropriate timelines, check-ins, and follow-up steps
  • Help determine when additional HR action or support may be needed

Our goal is to help employers address performance concerns thoughtfully while giving employees a clear opportunity to understand expectations, receive support, and improve.

Leadership Coaching and Manager Support

AIM HR Solutions supports supervisors, managers, and leaders who need practical guidance in their roles. Whether a manager is new to leadership, preparing for a difficult employee conversation, managing performance concerns, or navigating team conflict, coaching can help them lead with more clarity and confidence.

We help leaders strengthen communication, set expectations, address accountability, and build stronger working relationships with their teams.

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Let’s Talk Through the Situation

Tell us a little about what is happening. We will connect you with an AIM HR Solutions expert to talk through the situation and help determine the best coaching, mediation, performance improvement, or HR support option for your organization.

You can also call us at 617.488.8321 or email us at HRInfo@AIMHRSolutions.com.

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"I am sad that our sessions have ended. I wasn't sure what to expect initially, but the advice, direction, and support provided was indispensable."

- Mary Ann Buras | President, Newton Cemetery & Arboretum