Successful organizational change requires support from your entire workforce. WorkSmart is an innovative series of eight workshops from AIM HR Solutions designed to give your Front-line Workers the problem-solving and teamwork skills they need to carry out your vision. WorkSmart integrates content from our Front-Line Leadership and Management programs, for message consistency and focused reinforcement at all levels
These classes are offered as onsite training at your location. Our expert facilitators will come to you and deliver customized training for your organization, on your schedule. For more information contact Kelly McInnis at 617-488-8321 or KMcInnis@AIMHRSolutions.com.
This engaging program delves into the necessity of continuous organizational change to adapt to external realities. It discusses the choices that employees can make in the face of uncertainty, as well as the consequences of those choices. It guides organizations on keeping things in perspective, seeking opportunities from the change, while being positive and productive. In this class, you will:
Recognize the various forms of resistance – many of which are unintentional
Learn how to anticipate the typical human reactions to organizational change
Discover ways to stay productive and positive during periods of uncertainty
Manage the stress of change in an efficient way
Thrive – not just survive – during times of change
This program provides a structure that generates numerous ideas for the resolution of a problem. Then it refines those fresh, new ideas into practical solutions. It is a fun, fast-paced session designed to produce specific actions for use on the job. In this class, you will:
Review specific creative techniques to generate and refine ideas for practical applications
Explore the interpersonal dynamics that can squelch breakthrough thinking
Apply unconventional approaches for solving embedded problems
Discuss how to be open-minded and patient as ideas evolve into specific initiatives
Foster an innovative mindset among your peers and team
This interactive session reveals to each participant their communication style and tendencies. It also helps them to read the styles of others better. Participants will learn how to flex their own style appropriately to improve overall effectiveness and maintain rapport at all levels. Listening skills, non-verbal communication awareness, business writing, and attitude are also areas of focus. In this class, you will:
Uncover your own verbal and non-verbal tendencies as well as exploring alternatives
Learn the multiple ways that listening skills can be improved and areas to practice
Uncover communications pitfalls that provoke defensiveness and practice alternative approaches
Learn the 5 C’s of emails
Appreciate the influence that attitude conveys in communications
This program provides participants with insights to effectively resolve problems and conflict in the workplace. Participants will gauge their own personal style in the problem-solving process and learn methods for making better decisions. Much of the program is geared toward how to keep conflict constructive, rather than destructive. In this class, you will:
Discover your own personal tendencies for solving problems as well as different approaches
Build confidence in decision-making
Uncover the nature of conflict in the workplace
Recognize choices available for constructively dealing with conflict
Learn how to deal more effectively with difficult personalities
Workplace harassment and discrimination have long been a practical and ethical concern. Increased awareness of these issues, due to high profile instances and the explosion of #MeToo, has brought an issue long underneath the organizational carpet into view. Employees at all levels require an understanding of both the basics of respect for others, as well as the law. In this class, you will:
Learn to identify the issues of harassment, discrimination, and bullying
Explain the differences and similarities among harassment, discrimination, and bullying
Recognize the laws governing these issues at the state and federal level
Examine and discuss the potential impact of violating these laws on your organization and yourself
Review your organization’s own harassment policy and how to address concerns within the company
This program provides useful insights for any employee who works with others from different backgrounds. It offers practical tips for effectively bridging differences among employees, and situations impacted by those differences. It goes beyond cultural differences to include those based on gender, disability, and generation. In this class, you will:
Increase awareness of your own cultural “programming.”
Distinguish between diversity and inclusivity, and describe why both are needed
Identify cultural influences on behavior in the workplace
Increase knowledge about diversity to reduce the potential for misunderstanding
Strengthen communication to help resolve conflict among a diverse team
Organizational efficiency and effectiveness depend upon good employee decision-making, the judgment of priorities, and the use of time. Time is a premium for all employers and effective setting of priorities, adherence to goals, and determining where to invest time are essential skills. In this class, you will:
Ensure alignment of organizational goals and individual objectives
Differentiate between important and urgent activities and priorities
Examine how to manage the importance of priorities
Effectively control the daily flow and shifting of priorities
Assess the importance of tasks and their relative priority
Review and discuss effective techniques for managing time
Identify practices to handle email more effectively and efficiently
This program reviews the key ingredients for high performing teams. It explores team dynamics, practices consensus building, and reviews the numerous ways that teams can fall off track. Participants gain a glimpse into their own style in team environments as well as the styles of others. In this class, you will:
Learn to identify the factors that predict the success or failure of a team approach
Gain insight into the contributions that diverse styles can make to team results
Review and practice the behaviors that foster excellent teamwork
Recognize team life cycles and adapt your approach appropriately
Channel team conflict in productive ways for superior results
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