Developing Mindful Leaders

Become a compassionate and adaptable leader worth following

This program is part of our Developing Mindful Leaders series. It will help strengthen your ability to connect to yourself and others, as well as your ability to lead with compassion. Together, we will explore and apply the three qualities of mindful leaders:

1. Intention to cultivate a habit of awareness
2. Attention to what is happening in the present (observe thoughts, feelings, and sensations in the moment)
3. Non-judgmental attitude that is curious and kind

By the end of this skill-building session, you will:

• Recall key principles and concepts of mindful leadership
• Recognize the value of mindful leadership in the workplace
• Explain the relationship between mindfulness and effective leadership
• Apply mindful leadership techniques in practical scenario

Develop your EQ and improve your interpersonal skills

“Emotional Intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.”, says Daniel Goleman, the pioneer of Emotional Intelligence. This foundation session sets the stage for our four-part skill building sessions on self-awareness, self-management, social awareness, and relationship management. Effective leaders, managers, supervisors, and employees will benefit from this introductory session. You’ll leverage group discussions, reflective exercises, and more to build a strong foundation for success.

This knowledge-building session gives you the chance to:

• Define key concepts related to emotional intelligence, including self-awareness, self-regulation, social skills, and relationship management
• Demonstrate an understanding of the impact of emotional intelligence on workplace and team dynamics
• Apply emotional intelligence techniques to real-life workplace situations
• Evaluate your own emotional intelligence competencies, identifying strengths and areas for improvement

EI self-awareness is the ability to recognize, understand, and control our emotions and actions

EI experts Bradberry and Greaves say that 83% of top performers score high in self-awareness. What you do or don’t do well with respect to your communication style? Do you know your emotional triggers? Who or what pushes your buttons? We will explore this and more as you objectively reflect on what makes you “tick.” Throughout this interactive skill-building session, you will focus on strengthening your self-awareness in order to manage your behavior and relationships more effectively.

By the end of this skill-building session, you will:

• Recognize the value of being self-aware of your moods and emotions, as well as their effect on others
• Identify your emotional triggers and how they typically present themselves in the “moment”
• Examine characteristics and practices of self-aware top performers and leaders

EI self-management is the ability to use your self-awareness to adapt your emotions and behaviors in the moment

EI self-management is the ability to change (or be changed) to fit new circumstances. It is a crucial skill for today’s leaders, and an important competency in emotional intelligence. Self-management is what happens when you act – or choose not to! You use emotional awareness to stay flexible and direct (self-manage) your actions proactively. In this skill building session, we will share seven strategies to positively manage emotions in a healthy and helpful way.

By the end of this skill-building session, you will:

• Explain the core principles of self-management in emotional intelligence
• Apply self-management techniques to regulate your emotions and behavior in challenging workplace situations
• Analyze the impact of self-management on team dynamics and organizational culture

EI social awareness manages relationships and builds rapport by finding common ground through behavioral cues and actively listening

According to Emotional Intelligence 2.0, while self-awareness “involves looking inward to learn about yourself and understand yourself, social awareness is looking outward to learn about and appreciate others.” Socially aware people are present and give full attention to others, so they pick up on cues like facial expressions, body language, and tone of voice to help them adapt their own style. Social awareness requires you to be in the moment, quieting mind chatter so you are able to listen and observe. This engaging session will heighten your social awareness through discussion, top tips, and practice.

By the end of this skill-building session, you will:

• Explain the significance of social awareness in interpersonal relationships and workplace dynamics
• Identify and interpret non-verbal cues such as facial expressions, body language, and tone of voice, and demonstrate active listening skills
• Demonstrate improved social awareness skills in workplace interactions by adapting communication style based on observed cues

Relationship management enables you to connect with others in ways that help them feel heard, understood, and supported, by you being present, self-aware and intentional with words and actions

Managing relationships at work (and home) is a key competency of emotionally intelligent people. It enables you to effectively lead or manage change over time. Relationship management uses your awareness of your own emotions and those of others, to thoughtfully guide interactions. Clear, mindful communications and effective handling of conflict are essential elements of relationship management and foster a trusting bond you consciously build with others over time.

By the end of this skill-building session, you will:

• Comprehend how the integration of self-awareness, self-management, and social awareness contributes to effective relationship management
• Analyze the impact of clear, mindful communication and effective conflict resolution in relationship management
• Evaluate relationship management in diverse and complex workplace scenarios

Build and lead high-performing teams for success

Getting work done in any organization requires leaders to be capable of leading productive, effective teams. In high-performance teams, members’ experience, skills, and talents are combined to solve complex organizational problems, execute more efficiently, make better decisions, enhance creativity, and produce consistently superior results. To lead effectively, you must solve problems quickly, take initiative, and create value for your organization and customers. You can build the next generation of leaders and individual contributors through this engaging and relevant training.

This skill-building session gives you the chance to:

• Recall the traits and qualities of being a great team leader
• Understand team members personality styles and how to lead them
• Redirect team conflict towards constructive rather than destructive results

Learn how to persuade and influence others while leveraging (and strengthening) trusting relationships

The ability to influence and persuade as a leader helps to build strong, trusting relationships. Persuasion, when applied with integrity and a genuine desire to contribute to someone’s life or to a group positively, is a powerful driver for moving the decision-making process along. When we’ve made the proper investment in relationships, persuasion techniques such as framing, fairness, and timing to show respect for the people who deem us influential can result in successful outcomes. The difference between the two is that influence is part of your identity, your presence, and who you are and connects with emotions. Learn how to leverage both in this enlightening and engaging session.

By the end of this skill-building session, you will:

• Define key concepts of influence and persuasion
• Summarize real world examples of effective influence and persuasion strategies
• Develop a personalized influence and persuasion strategy
• Evaluate the ethical implications of influence and persuasion in leadership

Developing the next generation of leaders in your organization

The role of any supervisor includes helping their team grow as competent individuals in their current jobs. The organization has provided you with a resource (your people) and expects you to maximize that resource. This includes how we direct, coach, support, delegate, provide feedback, and constructively criticize. This session focuses on providing these skills and applying them based on the employee and the situation. We’ll also introduce the concepts of being a mentor, including how to identify a protégé.

This knowledge-building session gives you the chance to:

• Explain the difference between coaching and mentoring
• Understand how to best set up your coachee and mentee for success
• Demonstrate proficiency in applying a diverse range of coaching and mentoring tools, techniques, and skills in real-world workplace scenarios